Privacy Policy
Data Controller Information
MetricWise
34 Omirou Street, 3095 Limassol, Cyprus
info@domain.com
+357 25 674 893
Our Commitment to Privacy
MetricWise is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our marketing analytics services. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Last updated: September 15, 2025
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request information about our services
- Subscribe to our newsletter or marketing communications
- Create an account or engage with our services
- Participate in surveys, feedback sessions, or promotional activities
This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Analytics and Usage Data
We automatically collect certain information about your device and how you interact with our website:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website and search terms used to find our site
- Device information and screen resolution
- Geolocation data (country/city level only)
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience and understand how our website is used. For detailed information about our cookie usage, please review our Cookie Policy.
How We Use Your Information
Service Delivery
- • Respond to your inquiries and provide requested information
- • Deliver marketing analytics services and support
- • Process service requests and manage client relationships
- • Provide technical support and troubleshooting
Communication
- • Send service updates and important notifications
- • Provide marketing communications (with consent)
- • Share industry insights and educational content
- • Conduct customer satisfaction surveys
Website Improvement
- • Analyze website usage and performance
- • Optimize user experience and content
- • Identify and fix technical issues
- • Develop new features and services
Legal Compliance
- • Comply with legal obligations and regulations
- • Protect against fraud and security threats
- • Maintain records for business and tax purposes
- • Resolve disputes and enforce agreements
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
Technical Measures
- SSL encryption for data transmission
- Secure data storage with access controls
- Regular security updates and monitoring
- Automated backup and recovery systems
Organizational Measures
- Staff training on data protection
- Principle of least privilege access
- Data processing agreements with vendors
- Incident response and breach notification procedures
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually bound to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose personal information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, subject to equivalent privacy protections.
Your Privacy Rights
Under GDPR and other applicable privacy laws, you have the following rights regarding your personal data:
Right to Access
Request copies of your personal data and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data under certain circumstances.
Right to Portability
Receive your personal data in a structured, machine-readable format.
Right to Object
Object to processing of your personal data for marketing or other purposes.
Right to Restrict
Request limitation of processing under certain circumstances.
To exercise any of these rights, please contact us using the information provided above. We will respond to your request within 30 days and may request additional information to verify your identity.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Contact inquiries: Retained for 2 years after last contact
- Client data: Retained for the duration of the service relationship plus 7 years for legal requirements
- Marketing data: Retained until consent is withdrawn or 3 years of inactivity
- Website analytics: Anonymized after 26 months
International Data Transfers
As we are based in Cyprus (EU), your data is primarily processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@domain.com
Phone: +357 25 674 893
Address: 34 Omirou Street, 3095 Limassol, Cyprus
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.